Designing systems that move users from intent to completion.
I'm a Nielsen Norman certified senior product and visual designer working end-to-end on revenue-critical, data-dense platforms across health, insurance, and finance. I combine AI-informed research and heuristic evaluation to improve decision quality and reduce risk.
View Selected Systems
References | Work used in production across healthcare, finance, and government.
Senior Tech Recruiter
“Ramona is not only one of the best consultants I have had the pleasure of working with, she is also one of the finest people I know. I met with Ramona in …
View Recruiter EndorsementFormer UX Manager and Accessibility Evangelist
“Ramona Dsouza worked for me as a Senior UX Designer and I am happy to provide this letter of recommendation. From the beginning, Ramona distinguished herself from a competitive field …
View Manager ReferenceStrategy & Partner Leader
“What a great partnership! Ramona worked with us on a high impact initiative and hit the ground running. She helped us go from concept to reality in just a few months. More than a functioning site, she helped create a brand that …
Read Manager ReferenceSelected Product Systems
Mobile Conversion Architecture | Direct Quote Experience
UX-led redesign of a revenue-critical mobile quote flow, reframed as a customer experience and business initiative.
View SystemEnterprise Software Licensing Experience
Designed an enterprise software licensing experience for Cisco Systems.
View ArchitectureConversion Optimization CRO Program
Data-informed UX optimization across high-traffic journeys. Turning friction into measurable revenue lift and A/B tests. Designing experiments that compound growth.
View Case StudyStrategic Compliance & Zoning Interface (GIS Platform)
UX and UI design and strategy for a geospatial planning platform under strict regulatory constraints.
Zoning UX Case StudyNo-Code Workflow Automation
Consulted on workflow automation features within a no-code productivity platform.
View Case StudyHow I Work
Product Systems
& Patterns
A practical approach that aligns people, process, and outcomes from intent through delivery.
UX Systems
Design systems, interaction patterns, scalable UX standards that survive production.
Complex Workflows
Forms, decision paths, and data-dense flows designed for clarity and conversion.
Enterprise Trust
Shipped work for insurance, federal finance, and global enterprise platforms.
Decision Clarity
Design that reduces ambiguity and supports confident decisions under real-world constraints.
